Ombudsman calls on Victoria to refund electric car road-user penalties

The Victorian Ombudsman has criticised the State Government’s implementation of a road-user charge for electric and plug-in hybrid vehicles.

“We found an unreasonable lack of policy guidance to those administering the legislation, inflexible handling of complaints, and an unwillingness to exercise discretion,” said Victorian Ombudsman Deborah Glass in her report.

“It is also wrong to charge penalties not provided for in legislation, and the money collected under this…

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