Dealership employees want something better

This heightened level of employee mobility has been a challenge for managers in automotive retailing, almost all of whom said staff losses are concerning.

Of more than 300 managers at Canadian dealerships polled as part of the 2023 Retail Salary Survey, all but three per cent said losing employees had hurt the dealership. A majority cited difficulties finding the “right replacement,” the loss of talent and the time required for training new workers as their most significant…